What is a Secret Code?

A Secret Code is a unique, time-sensitive reset code sent to your registered email when you request a password reset. This code helps verify your identity and allows you to securely reset your password.

🔹 How Do I Receive the Secret Code?

• When you request a password reset, we send the Secret Code to the email associated with your account.
• Check your inbox (and spam/junk folder) for an email with the reset code.

🔹 How Long is the Code Valid?

• The Secret Code is time-sensitive and expires after a duration of time.
• If expired, you must request a new one by clicking "Forgot Password?" again.

🔹 What to Do If You Didn't Receive the Code?
✔ Ensure you entered the correct registered email.
✔ Check spam/junk folders.
✔ Wait a few minutes and try again.
✔ If the issue persists, contact us for support.

📩 Need More Help?
If you're still unable to reset your password, reach out to us for assistance.